Shipping Policy
A legal disclaimer
At Paper Moon Crafts, we’re excited to get your handmade treasures to you safely and quickly! Here’s what you need to know:
Processing Time
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All orders are handmade with care. Please allow 2–5 business days for processing before your order ships.
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Custom or personalized items may require additional time, which will be noted on the product page.
Shipping Methods & Rates
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We offer standard shipping, expedited shipping, and international shipping options at checkout.
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Shipping costs are calculated based on your order size, weight, and location.
Delivery Timeframes
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Domestic orders: 3–7 business days after processing (depending on your location).
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Expedited domestic orders: 1–3 business days after processing.
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International orders: 7–21 business days, depending on customs and postal services.
Order Tracking
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Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to your doorstep.
Shipping Issues
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While we take every care to package your items securely, Paper Moon Crafts is not responsible for lost or damaged packages once they leave our studio.
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If your package arrives damaged, please contact us within 7 days so we can help resolve the issue.
Special Notes
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During holidays or busy seasons, processing and delivery may take a little longer—thanks for your patience!
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If you have any questions about shipping, don’t hesitate to reach out to admin@papermooncrafts.com